TERMS & CONDITIONS

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Welcome to Aventine Printz Ltd

By using this website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these terms, you should not use this website.

This website is operated by Aventine Printz Ltd (“we”, “us”, “our”).

By accessing this website or purchasing from us, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and Returns Policy.

We reserve the right to update or change these Terms at any time without prior notice.

Aventine Printz Ltd
London, United Kingdom
Website: https://aventineprintz.co.uk/
Email: Orders@AventinePrintz.co.uk

We sell 3D printed sensory fidgets, focus tools, and educational sensory products.

All products are:

• Designed and produced in small batches
• Subject to minor variations in colour, texture, or finish
• Shown in images for illustration purposes only

These variations are normal and do not affect product performance.

By placing an order, you agree that:

• All information provided is accurate
• You are authorised to use the payment method
• We may refuse or cancel orders in cases of fraud, error, or stock issues

Once an order is confirmed and dispatched, changes cannot be made.

All prices are shown in GBP (£).

We reserve the right to change prices at any time. However, you will always be charged the price shown at checkout.

Payments are processed securely via third-party providers. We do not store payment card details.

We aim to dispatch orders within the timeframe shown on each product page.

Delivery times are estimates only and may vary due to:

• Courier delays
• Peak seasonal demand
• External disruptions

Once dispatched, responsibility for delivery lies with the courier service.

Under UK Consumer Contracts Regulations, you have the right to return items within 14 days of receiving them.

To qualify for a return:

• Items must be unused and in original condition
• You must contact us before returning goods
• Proof of purchase is required

Refunds are processed to the original payment method after inspection of returned items.

Due to the nature of our products:

• Custom or personalised items may not be eligible for return unless faulty
• Used items cannot be refunded
• Some hygiene-sensitive items may be excluded from returns

This does not affect your statutory rights.

If your order arrives damaged or faulty, please contact us within 7 days of delivery.

Include:

• Order number
• Description of the issue
• Photographic evidence

We will offer:

• Replacement
• Refund
• Store credit (where appropriate)

Our products are designed for sensory support, focus, and general use.

They are not medical devices and are not intended to diagnose, treat, or cure any condition.

Some items may contain small parts and are not suitable for children under 3 years old unless stated otherwise.

All content on this website - including images, designs, text, branding, and product concepts - is owned by Aventine Printz Ltd unless stated otherwise.

You may not copy, reproduce, or use any content without written permission.