Our Privacy Commitment

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This Privacy Policy explains how Aventine Printz Ltd collects, uses, and protects your personal data when you use our website or purchase our products.

Your privacy matters deeply to us. We only collect the bare minimum information needed to process your orders, and we will never sell your data to third parties. 

We are committed to protecting your privacy and complying with UK GDPR and data protection laws.

Aventine Printz Ltd (“we”, “us”, “our”) operates this website and sells sensory fidgets and related products.

Website: https://aventineprintz.co.uk/

Location: London, United Kingdom
Email: Orders@AventinePrintz.co.uk

We are the data controller responsible for your personal data. 

We may collect the following types of information:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Order details

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site

• Payment is processed securely via third-party providers
• We do not store full card details

We use your data to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve website performance and user experience
• Prevent fraud and misuse
• Comply with legal obligations

If you opt in, we may also send marketing emails.

Under UK GDPR, we process your data under the following lawful bases:

• Contract - to fulfil your order
• Legal obligation - tax and accounting compliance
• Legitimate interest - improving services and preventing fraud
• Consent - marketing communications (if you opt in)

If you subscribe to our emails, we may send:

• Product updates
• Offers and promotions
• New product launches

You can unsubscribe at any time using the link in any email or by contacting us directly.

We do not sell or share your email data with third parties.

Our website uses cookies to improve your experience.

Cookies are small files stored on your device that help websites function properly and track usage.

• Website functionality
• Checkout process
• Security features

• Google Analytics
• Visitor behaviour tracking
• Page performance monitoring

• Remember preferences
• Improve user experience

• Google Ads
• Facebook Pixel (if installed)
• Retargeting tools

We may use tools such as Google Analytics to understand:

• Number of visitors
• Pages visited
• User behaviour patterns
• Traffic sources

This data is anonymised where possible and does not directly identify you.

Google may process this data in accordance with its own privacy policy.

We may use third-party services such as:

• Payment processors (e.g., Stripe, PayPal, Square )
• Shipping carriers (e.g., Royal Mail, courier services)
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)

These providers only process data necessary to perform their services.

We keep your personal data only for as long as necessary:

• Order records: up to 6 years (legal requirement)
• Marketing data: until you unsubscribe
• Customer service data: as needed for support

We take reasonable steps to protect your data from:

• Loss
• Misuse
• Unauthorized access
• Disclosure

However, no online system is 100% secure.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request the deletion of your data
• Object to processing
• Withdraw consent (where applicable)
• Request data portability

To exercise any of these rights, contact us at: Orders@AventinePrintz.co.uk